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Why does the AVS response return a 'No Match' error even though the billing address is correct?


Doc ID:    C315
Version:    4.0
Status:    Published
Published date:    12/10/2010
Updated:    12/10/2010
 

Answer

You may get this error because the AVS databases used to verify addresses was not updated with the customer's most current information. However, if you received an authorization code for this transaction from the bank, you can proceed to bill your customer for the order. You can do so by either sending a settlement request through the API or logging into the Business Center.

For more information about AVS, please review Chapter 3 in the Credit Card Services guide:

  • Simple Order API: http://apps.cybersource.com/library/documentation/dev_guides/CC_Svcs_SO_API/html/
  • SCMP API: http://apps.cybersource.com/library/documentation/dev_guides/CC_Svcs_SCMP_API/html/

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