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What are Barclays Enhanced Response Codes?


Doc ID:    C1787
Version:    3.0
Status:    Published
Published date:    09/22/2017
Updated:    09/22/2017
 

Answer


Barclaycard Enhanced Response Codes give the ability to differentiate between Approved, Declined, Referred, Pick-Up Card and Security Failure responses.

Providing merchants with a more granular set of response codes – particularly when a transaction is declined, similar to those supplied by card issuers and schemes – enables retailers to increase sale completion rates and therefore see an uplift in business via card payments.

In order for merchants to receive the Enhanced Response Codes, they must contact Barclaycard Global Payments Acceptance (GPA) to request the feature to be enabled for a given Merchant ID. No change is required by CyberSource. 

Further details on CyberSource Reason Codes (RCODE) can be found in What does this response - reason code or reply flag mean?

The table below gives a full list of response codes that can be received by merchants when Enhanced Response Codes are enabled:
 

Barclays
Response Code 
Barclays Text Barclays Description Cybersource
RFLAG
Cybersource
RCODE
0 AUTH CODE:XXXXXX or ACCOUNT VALID Approved - no action SOK 100
2 REFERRAL B Contact auth centre (N/A for eCommerce) DCALL 201
3 INVALID MERCHANT Do not try again/use alternate payment card DCARDREFUSED 203
4 KEEP CRD DECLINE Do not try again/use alternate payment card DCARDREFUSED 203
5 NOT AUTHORISED May be worth later re-try/use alternate payment card DCARDREFUSED 203
8 AUTH CODE:XXXXXX Approved - no action (N/A for CNP) SOK 100
10 PARTIAL APPROVAL CCCXXXXXXXXX.XXX Approved - no action SPARTIALAPPROVAL 110
12 INVALID TRANS Do not try again/use alternate payment card DCARDREFUSED 203
13 INVALID AMOUNT Over scheme limit/Attempt lower amount DINVALIDDATA 102
14 BAD CARD NO. Correct card number and re-try DINVALIDCARD 231
14 INVALID CARD NO. Do not try again/use alternate payment card DINVALIDCARD 231
15 INVALID ISSUER Try again later DINVALIDDATA 102
19 RE ENTER TRAN Re-enter transaction and try again DCARDREFUSED 203
30 BAD FORMAT Do not try again/merchant review DINVALIDDATA 102
41 LOST CARD Do not try again/Merchant warning DCARDREFUSED 203
43 STOLEN CARD Do not try again/Merchant warning DCARDREFUSED 203
51 LOW FUNDS Attempt lower amount DCARDREFUSED 203
54 EXPIRED CARD Expired card/use new card or alternate DCARDEXPIRED 202
57 TRAN NOT ALLOWED Do not try again/use alternate payment card DCARDREFUSED 203
58 TRAN NOT ALLOWED Do not try again/use alternate payment card DCARDREFUSED 203
59 SUSPECTED FRAUD Do not try again/Merchant warning DCARDREFUSED 203
61 EXCEEDS LIMIT Attempt lower amount DCARDREFUSED 203
62 RESTRICTED CARD Do not try again/use alternate payment card DCARDREFUSED 203
63 DISALLOWED TRAN Do not try again/use alternate payment card ESYSTEM 0
65 EXCEEDS LIMIT Do not try again/use alternate payment card DCARDREFUSED 203
85 AUTH CODE:XXXXXX or ACCOUNT VALID Approved - no action SOK 100
87 PURCHASE ONLY Try again without cash DCARDREFUSED 203
91 ISSUER UNAVAIL Try again later ESYSTEM 0
92 UNABLE TO AUTH Try again later ESYSTEM 0
93 UNABLE TO AUTH Do not try again/use alternate payment card DINVALIDDATA 102
94 DUPLICATE TRAN Do not try again/merchant review DINVALIDDATA 102
96 SYSTEM MALFUNCTN Try again later ESYSTEM 0
N3 CASH DISALLOWED Try again without cash DCARDREFUSED 203
N4 EXCEEDS LIMIT Cashback amount too high. Try lower amount DCARDREFUSED 203
N7 CVV2 FAILURE Correct CVV2 and re-try DCARDREFUSED 203
R0 PAYMENT STOPPED Payment stopped/contact cardholder DCARDREFUSED 203
R1 PAYMENT STOPPED Payment stopped by scheme. Do not attempt re-authorisation on this card DCARDREFUSED 203
R3 PAYMENT STOPPED Payment stopped by scheme. Do not attempt re-authorisation on this card DCARDREFUSED 203

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