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How to Setup Your Password Recovery Contact Information in Business Center


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02/02/2022 17:20 PM

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Instructions


  1. Sign in to Business Center
  2. From the top right, select your username > My Profile
  3. In the Recovery Information section, select EDIT or ADD to the right of the value you want to use for password recovery: Email or Mobile Phone
Note: Password recovery via SMS is available for phone numbers in 74 countries listed in the attached file (Countries Supported_OTP.xlsx)
 
  1. Enter your email address or mobile phone and your user password as prompted, SUBMIT
  2. Enter the passcode provided in the email/text from Cybersource into the verification window, SUBMIT
Once verified, a green checkmark appears to the right of the Email Address and Mobile Phone field.

 
If you are unable to sign in to Business Center, refer to the following:
I can't reset my password because no recovery method was found  
Who do I contact to unlock my Business Center User?

Countries Supported_OTP.xlsx


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