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I am unable to delete a user with the Administrator role.


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177

03/08/2022 04:21 AM

1.0

Problem Description

 

I cannot delete a user who is an administrator in Business Center. When I select the name of the administrator user for deletion, the delete button is disabled.

 

 

Cause


Only users with the Administrator role/privileges can delete other administrator users. It is likely that your user account does not have the Administrator role

 

 

Resolution

 

 

  1. Sign in to Business Center with a user that has the Administrator role or ask another user with the Administrator role to perform the following steps:
  2. From the left navigation pane, select Account Management > Users.
  3. From the User Name column, select the user that you want to delete.
  4. From the user's Profile, select Delete.

 



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