CyberSource supports voids for all processors except Global Collect and Lynk.
 

What is a Void?

A void is the cancellation of a settlement or credit transaction.
 

When to submit a Void

You can submit a request to void a credit or settlement anytime after submitting the credit or settlement and before the credit or settlement is submitted (batched) to the processor at the processor's designated batch time. 
 

Void a Transaction in Business Center

1. Sign in to Business Center.
2. Select Transaction Management > Transactions.
3. Specify a Date Range, e.g., Last 7 days.
4. Select Add a Filter to filter by a specific field, e.g., Request ID, Merchant Reference Number.
5. Select the Request ID to view transaction details.
6. Select VOID from the menu bar above Transaction History

Void a transaction using Simple Order or REST API

1. Follow the instructions in the section: Voiding a Capture or Credit,  found in Credit Card Services - Using the Simple Order API

Void a transaction using the SCMP API

1. Follow the instructions in the section: Voiding a Capture or Credit, found in Credit Card Services - Using the SCMP API

If the VOID button is not available

1. Your transaction is an authorization and not a settlement or credit. Please refer to the Authorization Reversal Article
2. Your transaction has been batched and will need to be credited. Please refer to the How to Issue a Follow-On Credit Article